Term and Conditions

Last updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is primarily designed for trade professionals and dedicated DIYers. By using our site, you confirm you are at least 18 years old and accessing from a region we service (excluding Asia and certain remote areas).

1.2 Intellectual Property Rights

All content on this website, including product descriptions, images, and technical specifications of our building materials (such as composite decking, cladding systems, and bathroom wall solutions) are the property of Eurocell Store or our suppliers. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our premium building materials, including:

• Composite decking and fencing systems
• Bathroom wall and ceiling cladding
• External cladding and decorative solutions
• Fascia boards and finishing trims
• Specialized adhesives and installation hardware

However, slight variations in color or texture may occur due to material properties and your display settings.

2.2 Custom Products

Custom-cut products (e.g., specially sized fascia boards, capping boards, or external cladding) cannot be returned unless defective. You are responsible for providing accurate measurements when ordering custom items.

3. Ordering and Payment

3.1 Order Process

When you place an order, you are making an offer to purchase our building materials subject to these terms. We will confirm receipt of your order immediately, with formal acceptance occurring when we dispatch your items.

3.2 Pricing and Payment

All prices are in USD. We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due at time of order. For security, we may occasionally require additional verification for large orders.

3.3 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: Via EMS for orders over $50 (15-25 business days after dispatch)

Delivery times are estimates only. Some remote areas may not be serviceable.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with proof of purchase. The following cannot be returned:

• Custom-cut products
• Opened chemical products (adhesives, cleaners)
• Opened installation hardware

4.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Await our Return Authorization (RMA) number
3. Repackage items securely with RMA clearly marked
4. Ship to our Colorado facility using a trackable method

4.3 Refunds

Refunds are issued to your original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

5. User Responsibilities

5.1 Accurate Information

You must provide accurate contact, delivery, and payment information. Eurocell Store is not responsible for delays or additional costs caused by incorrect information.

5.2 Product Use

Our building materials are designed for professional and DIY applications, but you are responsible for:

• Selecting appropriate products for your project
• Following all manufacturer guidelines for installation
• Complying with local building codes and regulations

5.3 Website Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ experience

6. Liability Limitations

6.1 Product Liability

While we stand behind our premium building materials, Eurocell Store’s liability is limited to the purchase price of the product. We are not liable for:

• Consequential damages from product use
• Improper installation or maintenance
• Natural variations in composite materials

6.2 Website Availability

We strive to maintain uninterrupted access but cannot guarantee the site will always be available or error-free.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

7.2 Governing Law

These terms are governed by Colorado law. Any disputes will be resolved in courts located in Arvada, Colorado.

7.3 Contact Information

For questions about these terms or our products:

Eurocell Store
10367 West 55th Place
Arvada, CO 80002 USA
Email: [email protected]